With the new In-Stock Head Start pilot program, customers can find and buy your temporarily out-of-stock products when your shipment is on its way to the fulfillment center.
Even with the best inventory planning, popular products may sometimes go out of stock, and that can affect your product discoverability and sales. With this new Fulfillment by Amazon (FBA) pilot, we will make your out-of-stock products available for customers to find and buy when your shipment is on its way and we are confident about its arrival date. Customers will benefit from a wider selection of products, and you could see higher or more consistent sales.
Important: If you want to participate, read the information below and click the Enroll now button. Enroll now How the pilot program works
Your out-of-stock inventory will be eligible for In-Stock Head Start if you send it to the fulfillment center using Amazon Carrier Central, the Partnered Carrier program (PCP), or Amazon Global Logistics. We will use the information these programs provide to estimate the in-stock date for your products.
Note: To protect the customer experience, Amazon may not make all of your out-of-stock ASINs available for customers to find and buy before the items reach the fulfillment center. Enroll now
You can opt out at any time by clicking the Opt out from pilot button at the end of this page. How you could benefit
Participating in the pilot has a number of potential benefits:
Discoverability: Your out-of-stock items will appear in search results, giving customers a wider selection and helping to increase traffic to your product detail pages. Sales: Customers can buy temporarily out-of-stock items, which can result in improved sales. Inventory productivity: Taking customer orders while your products are temporarily out of stock can reduce the time between shipment and sale.
Note: During this pilot phase, In-Stock Head Start items will appear in Seller Central tools and reports as both Available and Inbound. Because of this, you would need to manage inventory reconciliation outside of Seller Central reporting. Your fees and Inventory Performance Index (IPI) score will not be affected. Frequently asked questions
How can I be sure Amazon will deliver customer orders on time? With In-Stock Head Start, if a customer places an order for an out-of-stock item, the delivery date will be based on the estimated in-stock date. If the shipment is delayed, we will adjust the in-stock date.
Can I pick which ASINs are in the pilot program? At this time, In-Stock Head Start is enabled only at the seller level, so you will not be able to choose certain ASINs for the pilot.
Should I change my inventory replenishment cycle because of the pilot? In-Stock Head Start is intended for items that occasionally go out of stock. The pilot is not meant to substitute for your regular inventory replenishment schedule. Staying in stock will lead to the best customer experience.
Can I opt out from the pilot? Yes. If you have enrolled in the pilot but decide you no longer want to participate, click the Opt out from pilot button below. Shipments created 72 hours after we confirm via email that you have opted out will not be part of the pilot. Opt out from pilot