Velocity Limits and Account Reviews

Sales velocity

As a means of protecting customers, Amazon monitors sales velocity - the number and dollar amount of a seller's transactions during any given month.

Velocity limit increases

When you approach or exceed your current velocity limit, we evaluate your account and may increase the velocity limit.  You do not need to contact Amazon to have your velocity limit increased. Increases are granted or denied as part of our proactive evaluation process.

We will contact you via e-mail if we have any questions while we evaluate your account. We reserve the right to limit your selling privileges and/or withhold disbursements depending on any issues we identify.

Note: While your account is being evaluated, new orders may appear as pending in your account. Pending orders will not have confirmor cancel buttons in Manage Orders, and they will not appear in either the Order Report or the Unshipped Orders Report. These orders are not in a "shippable" status, and should not be shipped, even if the buyer contacts you directly.

If we increase your velocity limit, pending orders will be made available for shipping. 

Note: This may result in a large amount of shippable orders appearing at once in Manage Orders. If an increase in your velocity limit is not approved, we will notify you.

Account reviews

If at any time during an evaluation we find that your current sales volumes or inventory are not supported by buyer feedback or an established sales history, we may place your account under review. If your seller account is placed under review, a temporary hold will be placed on funds in your account, and we may suspend your listings.

Any funds withheld for an account review are separate from amounts withheld for other purposes, including A-to-z Guarantee claims, credit card chargebacks, and unshipped orders. Most reviews are completed within 30 days; however, we may extend the review period at our discretion.

We will notify you of our decision when the account review is complete.

How to expedite an account review

If your account is under review, you may be able to expedite the process by sending us the following information, as applicable:

• How long you’ve been in business

• The sources of your inventory

• Anticipated monthly sales on Amazon

• The availability of items for shipping

• The address of any retail locations

• Links to other websites where you are actively selling

• Tracking information for recently shipped orders

• Tax ID or Dun and Bradstreet (D-U-N-S) number

  
  

You can send information to us by replying to the notice we sent you about your review, found in the Notification page of the Customer Metricssection of your seller account. Tracking information may be provided in Manage Orders.

If you have not already done so, you may request feedback from your buyers. When contacting a buyer, keep in mind that it is prohibited to pressure a buyer or offer incentives for feedback.

速度限制和帐户评论

销售速度

作为保护客户的一种手段，亚马逊监控销售速度 - 在任何给定月份内卖方交易的数量和金额。

速度限制增加

当您接近或超过当前的速度限制时，我们会评估您的帐户并可能会增加速度限制。您无需联系亚马逊即可提高速度限制。作为我们主动评估过程的一部分，增加被授予或被拒绝。

如果我们在评估您的帐户时遇到任何问题，我们将通过电子邮件与您联系。我们保留根据我们识别的任何问题限制您的销售特权和/或扣留支出的权利。

注意：在评估您的帐户时，新订单可能会在您的帐户中显示为待处理状态。待处理订单不会在“管理订单”中显示确认或取消按钮，也不会显示在“订单报告”或“未发货订单报告”中。这些订单不处于“可发货”状态，即使买方直接与您联系，也不应发货。

如果我们提高您的速度限制，挂单将会发货。

注意：这可能会导致管理订单中一次出现大量可发货订单。如果您的速度限制未获批准，我们会通知您。

帐户审核

如果在评估过程中的任何时候我们发现您的当前销售量或库存不受买家反馈或既定销售历史记录的支持，我们可能会对您的帐户进行审核。如果您的卖家帐户受到审核，我们会暂时暂停您帐户中的资金，我们可能会暂停您的商家信息。

为账户审查而扣留的任何资金都与为其他目的而扣留的金额分开，包括A-to-z担保索赔，信用卡退款和未发货订单。大部分评论都在30天内完成;但是，我们可以自行决定延长审核期限。

我们会在帐户审核完成后通知您我们的决定。

如何加快帐户审核

如果您的帐户正在接受审核，您可以通过向我们发送以下信息来加快流程，如果适用：

你经营多久了

您的广告资源来源

预计亚马逊的月度销售额

运送物品的可用性

任何零售地点的地址

链接到您正在积极销售的其他网站

跟踪最近发货订单的信息

税号或Dun和Bradstreet（D-U-N-S）号码

您可以通过回复我们向您发送的有关您的评论的通知向我们发送信息，该通知位于您的卖家帐户的“客户指标”部分的“通知”页面中。可以在管理订单中提供跟踪信息。

如果您还没有这样做，可以向买家索取反馈。在联系买家时，请记住，禁止向买家施压或提供反馈激励。

已经按照这个内容提示提交了邮件，后期观察下还需要哪些操作，需要多久的时间才能完成这个账号审核！

PS:如果你有遇到过类似情况，非常感谢能够通过文章末端或者微信与我分享！