干货 | 速卖通询盘怎么回复？卖家站内信或邮件回复英文模板

外贸询盘的回复很重要，流利的沟通，真诚的语言，会让你赢得更多的定单和买家！

速卖通卖家在回复买家询盘时，一般可以分为四个步骤：跟买家打招呼、进一步介绍产品、告知买家付款同时应尽快发货、结束语。以下为相关步骤的范例：

Hello, my dear friend.Thank you for your visiting to my store, you can find the products you need from my store . If there are not what you need, you can tell us, and we can help you to find the source, please feel free to buy anything! Thanks again.

Thank you for your patronage, if you confirm the order as soon as possible, I will send some gifts. A good news: Recently there are a lot of activities in our store. If the value of goods you buy count to a certain amount, we will give you a satisfied discount.

The goods you need had been sent to you. It's on the way now.Please pay attention to the delivery and sign as soon as possible. If you have any questions, please feel free to contact me.

Thank you for your purchase, I have prepared you some gifts, which will be sent to you along with the goods.Sincerely hope you like it. I'll give you a discount, if you like to purchase another products.

Hi friend,

Right now Christmas is coming, and Christmas gift has a large potential market. Many buyers bought them for resale in their own store, it‘s high profit margin product, here is our Christmas gift link, Please click to check them , if you want to buy more than 10pieces, we also can help you get a wholesale price.

Thanks.

Regards

Hi friend,

We are really sorry that the shoes you order is out of stock at the moment. I will contact the factory to see when they are going to be available again. I would like to recommend you some other pretty shoes which have the same style.

Hope you like them as well. You can click on the following link to check them out. If there’s anything I can help Please feel free to contact us.

Thanks.

Regards

Hi friend,

Thank you for your inquiry, we very much hope to complete the order with you for me, here is the products link you need, if you buy 100 pieces, we can give you a wholesale price, $25/piece. If you have any idea, Please let us know, and we will try our best to help you. Looking forward to your reply.

Regards

Dear friends,

Thank you for your order.

But it seems that the order had not still pay it.

If there is anything I can help you, such as price, size, color etc.

Please feel free to contact me. In terms of payment is confirmed after,

We will deal with the order and shipment public as soon as possible. Thank you!

Regards

Hi friend,

We received notice of logistics company, now your customs for large parcel periodically inspected strictly, in order to make the goods sent to you safety, we suggest that the delay in shipment, wish you a consent to agree. Please let us know as soon as possible Thanks!

Dear friend,

Have you got the goods? The product you satisfied?

We promise to give you the whole service, if you have any problem or comments for product or service, please feel free to contact us, we looking forward to your reply.

Hope this shopping is a pleasant experience in our store, and looking forward to your coming again.

Best Regards

Dear friend,

I'm sorry for the inconvenience. If you are not satisfied with the products, you can return the goods back to us.When we receive the goods, we will give you a replacement or give you a full refund. We hope to do business with you f or a long time.We will give you a big discount in your next order.

Best Regards