外贸备样邮件怎么写？(外贸的邮件样例)
本文目录
商务外贸订单邮件格式——外贸员必备
【订单确认】或【报价请求】或类似标题，根据邮件的目的而定。
**发件人信息**:
-您的公司名称
-您的姓名和职位
-您的联系电话
-您的电子邮件地址
**日期**:
-邮件的日期
**收件人信息**:
-客户公司名称
-客户姓名和职位
-客户公司地址
-客户联系电话
-客户电子邮件地址
**正文**:
1.**问候语**:
使用合适的问候语，如"尊敬的先生/女士"或直接称呼客户的名字。
2.**引言**:
明确介绍邮件目的，例如："我写信是为确认您的订单"或"感谢您对我们产品的关注"。
3.**订单细节**:
详细说明订单内容，包括：
订单编号
产品名称及描述
数量
价格
预计交货日期
付款方式
运输方式
任何特殊需求
4.**附件**:
列出所有相关附件，如订单确认文件、合同、发票等，并在邮件中提及。
5.**付款细节**:
提供付款信息，包括金额、截止日期、付款方式等。
6.**交货细节**:
说明交货方式、时间及地点，如有特殊安排或费用，一并说明。
7.**感谢**:
表达对客户选择的支持和感谢。
8.**结束语**:
以礼貌的方式结束邮件，表达期待与客户建立长期合作关系的意愿，如："期待与您建立持久的合作关系"。
9.**签名**:
签署您的名字、职位和联系方式。
**结束**:
在邮件结尾再次提及附件，并请客户确认订单或提供反馈，确保信息传达无误。
**附注**:
如有其他需要特别注意的事项，可在邮件最后加上备注。
如何写好外贸邮件
确保您的电子邮件不会消失在垃圾邮件中的有效方法之一是客户将你的电子邮件列入他的白名单中。除此之外，如何防止自己的邮件被系统判定为垃圾邮件很重要。
提示：
主题行切勿全部使用大写。
注意使用正确的拼写和语法。
不要过度使用感叹号。
避免使用缩写的URL链接。
更重要的是，如果是发给客户的第一封邮件，最好在结尾处列出如何加白名单的说明，这能有效防止您的邮件被直接送进垃圾邮箱。
的电子邮件主题应该是：
写得清晰且具有说服力。
如果可能的话，最好能言简意赅。
正文第一行，请不要超过80个字符。因为电子邮件的第一行经常会显示为预览。
针对你的客户群体对主题进行个性化设置。
根据Yes Lifecycle Marketing的一项研究，个性化电子邮件的主题会将邮件的打开率提高50%。
您可以通过多种方式将主题个性化，包括：
以往的交易对象或记录
喜好兴趣
地址
名字
比如 Think With Google公司就使用了一个很有效的主题行：
“how to drive growth by delivering the assistance expect”
这就简明扼要的告诉客户这封电子邮件的主要内容是什么。
优化你的邮件主题和正文。以下是一些小提示：
主题行简明扼要。
包含明确的CTA（call to action）。
确保你的邮件在手机和电脑上看都是得体舒适的。
此外，你可以通过不同的设备来提前预览下你的邮件，或者使用Litmus这样的软件来快速查看您的电子邮件在90多种不同设备和应用上的预览截图。
需要注意的是，因为很多人都设置了以文字模式来查看邮件，所以请别使用图片来作为驱动客户跟你进一步沟通的手段。
Shopify曾设计了一个很棒的适用手机端的邮件模版。它的主题行和正文第一行字体大且易于阅读，让客户第一眼就能明确的看到主题，内容和CTA。
外贸邮件范文
外贸邮件怎么发?下面是我为你整理的外贸邮件范文，希望对你有用!
外贸邮件范文1
主动跟新买家建立联系
Dear Mr. Jones:
We understand from your information posted on Alibaba.com that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.
We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at which includes our latest product line.
Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon.
Sincerely,
John Roberts
对新买家要求建立业务联系的回复
Dear Mr. Jones:
We have received your letter of 9th April showing your interest in our complete product information.
Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at which includes our latest product line.
We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.
Sincerely,.
向老客户介绍公司新的产品信息
Dear Mr. Jones:
We have refreshed our online catalog at , and now it covers the latest new products, which are now available from stock.
We believe that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We would be very happy to send samples to you for close inspection.
We will keep you informed on our progress and look forward to hearing from you.
Sincerely,
回复对某个产品的查询
Dear Mr. Jones:
Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product"toaster".
We've enclosed the photo and detailed information of the product for your reference:
Product: toaster
Specification: xxxxxxxxxxxxxxx
Package: 1pcs/box Price: 10usd/pcs
Payment: L/C
For purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight.
We look forward to receiving your first order.
Sincerely,
无法提供对方查询中所要求的产品时
Dear Mr. Jones:
Thank you for your enquiry of 12 March cate 9 cable.
We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.
We would, however, like to take this opportunity to offer the following material as a close substitute:
Cate 5, US$__ per meter FOB Shanghai, including your commission 2%.
Please visit our catalog at for more information on this item. If you find the product acceptable, please email us as soon as possible.
Sincerely,
查询对方公司的产品
Dear Sir or Madam:
We know that you are exporters of textile fabrics.
We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used.
We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned.
When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items. Prices quoted should include insurance and freight to San Francisco.
Sincerely,
外贸邮件范文2
作为买家，认为对方报价太高
Dear Mr. Jones,
We acknowledge receipt of both your offer of May 6 and the samples of Men's Shirts, and thank you for these.
While appreciating the good quality of your shirts, we find your price is rather too high for the market we wish to supply.
We have also to point out that the Men's Shirts are available in our market from several European manufacturers, all of them are at prices from 10% to 15% below the price you quoted.Such being the case, we have to ask you to consider if you can make reduction in your price, say 10%.As our order would be worth around US$50,000, you may think it worthwhile to make a concession.
We are looking forward to your reply,
Sincerely,
要求对方开立信用证
Dear Mr. Jones:
With reference to the 4,000 dozen shirts under our Sales Confirmation No.SX260, we wish to draw your attention to the fact that the date of delivery is approaching but up to the present we have not received the covering L/C.
Please do you utmost to expedite its establishment so that we may execute the order within the prescribed time. In order to avoid subsequent amendments, please see to it that the L/C stipulations are in exact accordance with the terms of the contract.
We look forward to receiving your favorable response at an early date.
Sincerely,
因对方未能如期信用证而交涉
Dear Mr. Jones:
With reference to our Sales Confirmation No.825 dated August 10, 2002, we regret to say that your letter of credit has not yet reached us up to the time of writing. This has caused us much inconvenience as we have already made preparations for shipment according to the stipulations of the said Sales Confirmation.
You must be aware that the terms and conditions of a contract once signed should be strictly observed, failure to abide by them will mean violation of contract. If you refer to our Sales
Confirmation, you will see the clause reading:"The Buyer shall establish the covering Letter of Credit before 30th August, 2002, failing which the Seller reserves the right to rescind the contract without further notice." The goods you ordered have been ready for quite some time and the demand of late has been so great that we find it hard to keep them for you any longer. However, in consideration of our friendly business relations, we are prepared to wait for your L/C, which must reach us not later than October 5, 2002. If we again fail to receive your L/C in time, we shall cancel our Sales
Confirmation and ask you to refund to us the storage charges we have paid on your behalf.
Your cooperation in this respect will be appreciated.
Sincerely,
外贸邮件范文3
拒绝对方做独家代理商的要求
Dear Mr. Jones:
Thank you for your letter of 15th September.
As we are now only at the get-acquainted stage, we feel it is too early to take into consideration the matter of sole agency. In our opinion, it would be better for both of us to try out a period of cooperation to see how things go. Also, it would be necessary for you to test the marketability of our products at your end and to continue your efforts in building a larger turnover to justify the sole agency arrangement.
We enclose our latest pricelist covering all the products we handle within the framework of your specialized lines. We look forward to hearing from you.
Sincerely,
处理对货损的投诉
Dear Mr. Jones:
We have received your letter of 18th July, informing us that the sewing machines we shipped to you arrived in a damaged condition on account of imperfectness of our packing. Upon receipt of your letter, we have given this matter our immediate attention. We have studied your surveyor's report very carefully.
We are convinced that the present damage was due to extraordinary circumstances under which they were transported to you. We are therefore not responsible for the damage; but as we do not think that it would be fair to have you bear the loss alone, we suggest that the loss be divided between both of us, to which we hope you will agree.
Sincerely,
